Data Transfers, Full-Service

Picture Archiving and Communication System (PACS)

UCSF Radiology stores, distributes, and displays imaging studies using a Picture Archiving and Communication System (PACS). All studies done by Radiology can be accessed through the PACS using one of two viewing systems:

UCSF Radiology eUnity / WebPACS

The UCSF Radiology eUnity / WebPACS system is a web-based image distribution solution where the viewer is called up through a browser. This is the same viewer used by APEX when users click on the url to "Show images for ..." the imaging exam selected by the user.  All APEX users that have access to the "Chart Review" menus also have access to WebPACS in this way.  No additional permissions are required. The user interface is straightforward, a timeline of prior studies is provided, and Radiology reports can be accessed.

Diagnostic PACS

PACS displays are intended for image distribution within Radiology for primary interpretation of studies and are also used in some high volume image display areas.

Exporting Images from PACS for Research (Data Transfers)

The Department of Radiology currently offers two methods for exporting images from PACS.

Self-Service – AIR

AIR is a self-service platform which enables Automated Image Retrieval (AIR) from UCSF’s clinical and research picture archiving and communication system (PACS). AIR is capable of automated deidentification of header data, but cannot identify or remove PHI in the pixel data of images. Investigators opting for self-service who need to deidentify their images are responsible for manually inspecting the images and removing PHI from pixel data themselves. Additionally, investigators using this service must arrange for creating discs or transmitting to central repositories on their own.

Self-Service AIR is available 24 hours a day, 7 days a week.

For more information, visit AIR.

Please contact Radiology Core for team training.

Full-Service – Radiology CRC Core/3dlab

The Radiology Clinical Research Coordinators is a team of personnel that provide expertise in conducting clinical research studies. We support investigators with study set-up and management, submissions, and research rates. In conjunction with 3dlab, Radiology CRCs are also available to support investigators who seek additional help in exporting images from PACS.

  • Average turnaround time for standard Full-Service Data Transfers is 5 to 7 business days.
  • Average time for a study to be assigned to a CRC is 1-3 business days. 

Radiology CRCs are available to:

  • Retrieve completed source documents or forms for transmittal
  • Download data from Air
  • Anonymize and deidentify DICOM image headers
  • Manually inspect images and removing any visual/pixelated PHI
  • Upload or transfer anonymized, sponsor upload site, or sFTP
  • We cannot accept bulk request at this time
  • Answer technical queries from CROs or sponsors
  • Note: Radiology Core Team is ONLY responsible for transferring scan data and will not complete any study forms or unrelated queries

How To Get Started

Directions listed below are abbreviated.

For more detailed instructions on how to start Full-Service and other helpful information, please review the CRC Core Guidelines - Full-Service Data Transfers (pdf).

Step 1: Overview

Full Service Groups

Step 2: Initial Setup for All Studies with an Imaging Component

  • Initial Setup for All Studies with Imaging
    All studies with an imaging component are required to submit a Full Study Imaging Application for review before an imaging study may begin.  Any imaging questionnaires or device questionnaires may be submitted to this group.
  • Full Study Imaging Application
    This application is submitted with the Imaging Program Manager.  Submit application

Step 3: How to Get Started with Full- Service

  1. Obtain a valid speedtype.
  2. Set up the billing system - iLab
    1. Create a iLab account and join your PI’s iLab group.
    2. On the Clinical Imaging Core’s iLab page:
      1. Submit a request for a new study under the “Studies” Tab (full instructions on the above CRC Core Guidelines PDF)
      2. Requests are approved based on availability of CORE CRCs and size of project
      3. The study coordinator will receive an email once Rad CRC is assigned to your study
      4. It is the study teams responsibility to request access to the portal
  3. Set up the ordering system - 3dlab
    1. Set up your project on 3dlab Ordering system.
  4. We cannot process request until ALL steps are complete


Recharge Rate List