At the Heart of Health Care: Nurse Practitioners

A woman standing in a hospital room.

“The best part about being a nurse practitioner is connecting with patients,” says Stacy Wong, an Interventional Radiology nurse practitioner (NP) at UCSF Mount Zion. “There is no better feeling in the world when a patient comes back to visit you and they are thriving, healthy, and happy.”

In diagnostic and interventional radiology, nine nurse practitioners play a vital role in caring for patients: Stacy Wong, Amber Cravens, Yawen Yeh, Eli Chaney and Theresia Soetjipto in Interventional Radiology (IR), Shaadi Settecase, Allison Lamboy, and Daniel Langston in Neuroendovascular Surgery (NES), and Rachelle Saelee in Molecular Imaging & Therapeutics. In partnership with radiologists and technologists, NPs provide exceptional care, compassion, and support to our patients.

Patient-Centered Care

“I love how technology has advanced, enabling us to make a significant impact on people’s lives through minimally invasive procedures,” says Amber Cravens, who has pursued her passion for patient care for more than 16 years in interventional radiology.

Improving health, one patient at a time, is what it’s all about for Daniel Langston, an NP at the Hereditary Hemorrhagic Telangiectasia (HHT) Center of Excellence. A patient was able to do yoga for the first time after a successful response to a monoclonal antibody drug (antineoplastic) that stopped nosebleeds, and told Langston, ‘I finally feel like a normal human being.’

“That’s the goal of my work every day – to help people achieve their best health so they can strive to be their best self and live for their highest good,” says Langston, who is also trained as a clinical nurse specialist. His love of perioperative care was a natural fit for neurointerventional radiology, and today he enjoys working alongside Steven Hetts, MD and Miles Conrad, MD, and Patient Care Coordinator Torianna Lomax Truong.

A woman in a striped shirt at UCSF medical offices at 400 Parnassus Ave.

Allison Lamboy is an NP at the Pulsatile Tinnitus Clinic within the Neuroendovascular Surgery service.

“As a nurse practitioner, I enjoy building meaningful relationships with patients, applying my advanced knowledge in an otherwise underserved population, and witnessing and contributing to their progress firsthand,” she says.

A Unique Perspective

A woman in scrubs in hospital room.

Nurse practitioners bring a unique perspective to patient care because of their professional experience both as a nurse and as a clinical provider, explains Eli Chaney – it’s one of the reasons she loves being a nurse practitioner.

“Having a background as an RN means that we bring heart and holistic perspective to the patient care experience and can help our busy surgeon colleagues to see the bigger psychosocial picture of our patients’ lives,” says Chaney.

Shaadi Settecase, an NP in Neuroendovascular Surgery, earned her master's degree in nursing at UCSF. She shares a particularly memorable moment from nursing school, when she learned a pivotal lesson in her career, that nurses are not born, they are made:

A woman smiling at the camera from a hospital room.

When I was in nursing school, I watched a physician place a chest tube in a very ill and frail patient. I stood at the bedside, watching the scalpel make an opening in the skin, the flesh parting and bloody fluid spouting forth, the chest tube roughly thrust into the incision. As I tried to make sense of what was unfolding before me, I felt a sudden wave of nausea and my vision went black. It was a sensation I had never experienced, and I couldn't quite understand what was happening. Once my vision returned, I found myself in a chair in the hallway with my nursing instructor standing over me. She had taken one look at me and sprung into action before I hit the floor. I was shaken and embarrassed. What if this meant I wasn't cut out to be a nurse? She patted my shoulder and chuckled softly. “Nurses are not born my dear. They are made," she said with a reassuring smile. That has always stuck with me. Thankfully, she was right.”

Shaadi Settecase, NP, Neuroendovascular Surgery

A woman standing in the hallway in the Interventional Radiology Department at UCSF Medical Center.

From clinical provider, to mentor and educator, Yawen Yeh, a nurse practitioner at UCSF for over 20 years, enjoys the many facets of her role.

“It’s an honor to work with my IR family and collaborate with multidisciplinary teams on a daily basis,” she says. “I am grateful for the growth and development opportunities I have experienced as an NP at UCSF!"

 

By Arleen Bandarrae