Access My Patient’s Results

All results are read by a board-certified radiologist who specializes in the anatomy imaged.  Our turnaround time for reports averages less than 24 hours, from completed exam to dictated report.

Community Physicians

Community physicians are sent patient reports by fax within 3-5 days after completion. To receive a report sooner by fax, please call the Radiology Imaging Library at (415) 353-1640.

Community physicians may access results by same-day messenger or overnight delivery by request.  To request a hard copy report and CD of images, please call the Radiology Imaging Library at (415) 353-1640, 7:00 a.m.–9:30 p.m., seven days a week.

UCSF Physicians

In person

We encourage all UCSF referring physicians to visit our reading room to view images and consult with a radiologist. Please contact the Radiology Imaging Library at (415) 353-1640 with any questions.


Images may be viewed online from your office if you have access to Apex or WebPACS ( Instructions for using WebPACS are available at:

If you are a UCSF provider, you can login to the WebPACS system using your Medical Center Active Directory credentials. If you encounter problems logging, please page PACS support group at (415) 443-3544 or email: [email protected].

Radiology Consultation Service

Our Radiology Consultation Service provides official reading for exams performed at facilities outside UCSF. To take advantage of this service, you must complete a requisition form that is signed by the provider and submit the form with your CD or X-Ray films to the Radiology Imaging Library.

The following information must be included on the requisition form.

  • Patient name
  • Medical record number
  • Date of exam requested for second reading
  • Type of exam requested for second reading
  • Signature of the referring physician
  • Your telephone number
  • Name and type of insurance company (for example, Aetna PPO)

If you need assistance with this process, please call the Radiology Imaging Library at (415) 353-1640, from 7:00 a.m. to 9:30 p.m., seven days a week.

Contact A Radiologist

Your patient’s medical condition is our highest concern. We will always consult with you whenever there is an abnormal result, and we will communicate in whichever manner you prefer, whether by phone, e-mail or some other method.

Our radiologists are committed to responding promptly to questions from our referring providers.  Please call the Radiology Imaging Library at (415) 353-1640 (option 3), 7:00 a.m.–5:00 p.m., Monday-Friday, closed holidays.

In addition, our Radiology Resource Nurse is available Monday-Friday, from 8:00 a.m. to 5:00 p.m. at (415) 353-4030.  Messages may be left at other times, and calls will be returned the next business day.

When calling, please have your patient’s name available as well as the patient’s medical record number.

Radiology Reading Rooms (accessible via VPN and/or MyAccess)