Heather Nichols

Dir. of Process Improvement


Over 19 years experience at the University of California, San Francisco (UCSF) in program and project management, communications and analysis. Superior interpersonal, administrative and organizational skills, and exceptional ability to build long-standing relationships with both internal and external UCSF stakeholders. Actively served as staff representative on UCSF campus and system-wide councils and committees.

Member/co-chair, UCSF Committee on Family Services 2015 - present
Member, UCSF Chancellor Search Advisory Committee 2014
Member, UCSF Committee on the Status of Women 2013 - 2018
Delegate, Council of University of California Staff Assemblies 2013 - 2014
Participant, UCSF School of Medicine Leadership Development Program 2011 - 2012
Staff Representative, UCSF Campus Community Centers Advisory Council 2008 - 2018
Mentee, UCSF Academic Business Officers Group (ABOG) 2007 - 2008
Delegate, Council of University of California Staff Assemblies 2006 - 2008
Regents Observer, UCSF Staff Council Executive Board 2005 - 2006


BA, 2003 - Liberal Studies, San Francisco State University
2002 - English Literature and Social Science, University of Wales, Swansea

Honors and Awards

Chancellors Award in Exceptional University Service, University of California, San Francisco, 2018
“Bridging the Technology Gap in Accreditation – A Program and Institutional Approach”, Accreditation Council for Graduate Medical Education (ACGME), Annual Educational Conference, Orlando, 2012